Job Description

Call Center Sales Consultant.

We are looking for an enthusiastic sales specialist to contribute to generating sales and to providing the best customer service as per our set of guidelines and standards. You will be responsible to convert customer enquiry to sales conversion over the phone, inviting customer to the showroom and maintaining good customer relationships.

Role Responsibilities.

·       Day to day conversion of the call centre sales enquiries, including implementation and development of strategy to achieve the monthly target.

·       Ensure that a high level of quality standards is applied to correct information is obtained from the customer for the use of contracts, changes in services and renewals.

·       Ensure campaign results set out by manager is achieved.

·       Create sales strategies to drive market opportunities and implement details of set campaigns to meet the sales targets To ensure that the monthly sales targets are being met.

·       Maintaining fruitful relationships with existing and new customers

Applicants must be:

·       Based in Dubai |

·       Bachelor’s degree in business administration/ IT.

·       Excellent Knowledge in English.

·       Advanced proficiency in developing relevant KPIs and conducting analysis based on learned metrics.

·       Minimum 5+ years UAE work experience in call Center management.

·       Customer profiling techniques and procedures.